Java developer we needed for ERP

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1. Service Management Service Request Management: Track, manage, and prioritize service requests or incidents from customers. Service Ticketing System: Automate ticket generation, assignment, and resolution tracking. Service Level Agreement (SLA) Management: Define, monitor, and enforce SLAs to ensure timely service delivery. Service Scheduling: Schedule services and allocate resources effectively. Work Order Management: Create, assign, and monitor work orders for specific services. 2. Project Management Project Planning & Scheduling: Plan and allocate resources to various service projects. Time Tracking & Billing: Track time spent on service tasks and manage invoicing based on hours worked or milestones completed. Task Management: Assign tasks, set priorities, and monitor progress. Resource Allocation: Allocate and optimize resources (e.g., employees, contractors, equipment). Project Costing & Budgeting: Estimate, track, and control project budgets. 3. Customer Relationship Management (CRM) Client Data Management: Maintain detailed client profiles with contact details, service history, preferences, and contracts. Lead & Opportunity Tracking: Track sales leads and opportunities to convert them into service contracts. Client Communication Management: Automate communications with clients, such as emails, reminders, and updates. Customer Support Portal: Allow customers to track their service requests, submit queries, and access service history. 4. Financial Management Invoicing & Billing: Generate invoices for services rendered, including custom pricing models (hourly rates, flat fees, retainers). Revenue Recognition: Track and recognize revenue as per contract terms or based on service delivery milestones. Expense Management: Track service-related expenses, including labor, equipment, and materials. Tax Management: Automate tax calculation for different service types and regions. Financial Reporting: Generate income statements, balance sheets, and cash flow reports specific to service business needs. 5. Human Resource Management Employee Scheduling & Time Tracking: Manage employee schedules, working hours, attendance, and track billable hours. Payroll Management: Handle employee payroll, commissions, and other service-specific compensation. Talent Management & Recruitment: Manage recruitment processes, skill assessments, and employee training programs. Performance Management: Track employee performance and provide feedback based on service delivery. 6. Inventory & Asset Management Asset Tracking: Track physical assets, equipment, or tools used in service delivery. Inventory Management: Manage inventory related to services, such as spare parts or supplies. Maintenance Scheduling: Schedule and track preventive maintenance for assets or equipment. 7. Analytics & Reporting Performance Dashboards: Visualize key performance indicators (KPIs) such as customer satisfaction, project completion rates, and financial performance. Data Analytics: Leverage analytics tools to identify trends, opportunities for cost savings, and service improvements. Custom Reporting: Generate custom reports on operational, financial, and customer service data. Predictive Analytics: Forecast demand for services and predict maintenance needs based on historical data. 8. Mobile Access Mobile Service Management: Provide field technicians or service representatives with mobile access to schedule, manage, and track services while on the go. Field Service Automation: Enable technicians to access work orders, update service status, and complete tasks via mobile devices. 9. Knowledge Management Knowledge Base: Maintain a repository of knowledge, documentation, and troubleshooting guides to assist employees and customers. Best Practices & Templates: Provide templates for proposals, contracts, invoices, and other service documents. Training & Support: Offer ongoing training resources for employees to improve service quality. 10. Contract & Subscription Management Contract Management: Track service contracts, terms, renewals, and compliance with SLA agreements. Subscription Billing: Manage recurring billing models for subscription-based services. Renewal & Expiration Alerts: Notify customers and service teams about contract renewals or expirations. 11. Collaboration Tools Team Collaboration: Facilitate collaboration between service teams, management, and customers. Document Sharing: Share relevant documents, contracts, and project files with stakeholders. Internal Messaging: Provide internal communication channels for team members. 12. Compliance & Risk Management Regulatory Compliance Tracking: Ensure services meet industry-specific regulations and compliance standards. Risk Management: Identify, assess, and mitigate risks related to service delivery, assets, and contracts. Audit Trails: Maintain detailed records of all service activities for audit and compliance purposes. 13. Customizable User Interface Role-Based Access Control: Provide different access levels for managers, employees, and customers. Personalized Dashboards: Allow users to customize their dashboards according to the metrics and features they use most. 14. Third-Party Integration API Integrations: Integrate with third-party tools and platforms (e.g., accounting software, payment gateways, CRM systems). External Service Integration: Integrate with external service providers (e.g., dispatch services, logistics, or cloud services). 15. Cloud-based Access Cloud Hosting: Access the ERP system remotely, ensuring ease of access and collaboration across locations. Data Backup & Security: Ensure data is regularly backed up and protected using modern encryption and security measures. 16. Customer Self-Service Portal Request Services: Allow customers to request services, view service history, and check the status of ongoing requests. Payment & Invoicing: Provide customers with the ability to view invoices and make payments online. Feedback & Surveys: Collect customer feedback and surveys to improve service quality.

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