Worked as a Customer Service Representative in two call center companies for five years. I was assigned in the billing department, I handle billing disputes and sell product upgrade. Worked as a Virtual assistant in a contractor company based in the US. My tasks is to call technicians and monitor them until the work is complete. Input data on spreadsheet regarding the status of the work order and putting notes. submit a bid for approval real time while technician is on site. I also do online research on what materials best used for a project. I also manage emails from our technicians. I am a hardworking person